Monday, February 21, 2011

Walmart Corporate Coupon Policy...

I hate to open a huge can of worms, but there have been so many questions lately about the coupon policy. I do NOT work for Walmart, and can only offer my opinion and interpretation of the Walmart coupon policy.

Many of you write in saying, “Well MY Walmart will not… do this or that” things that are spelled out in the coupon policy. If your Walmart tells you “no” on something that is clearly written on the coupon policy below what can you do? Ask for the manager, show them the policy and ask why they are not following it. Then call corporate and ask them to contact the manager and ask the manager to follow the policy. Then request a call back conforming that they have talked to the manager.

Walmart Coupon Policy

Walmart accepts the following types of coupons (see guidelines below):

Manufacturer coupons (Cents Off)
Free merchandise (or manufacturer’s Buy-One-Get-One-Free) coupons
Store coupons
Pharmacy (Advertising and Promotional) coupons
Internet coupons
Soft drink container caps

The following are guidelines and limits:

Walmart only accepts coupons for merchandise we sell and only when presented at the time of purchase.

Coupons should have an expiration date and be presented within the valid dates. Walmart will not accept expired coupons.

Internet coupons should be legible and say “Manufacturer Coupon.” There should be a valid remit address for the manufacturer and a scannable bar code.
Only one coupon per item is permitted.

Use of 40 or more coupons per transaction will require approval by Customer Service Manager.

Price-Matching: The same things goes with price matching. Many of you say your Walmart “will NOT” price match anything with a card price. The way that I understand their policy is that they DO, the only thing they might have to do is ask to see your store card.

Our unbeatable promise:

Store managers make the final decision in always taking care of our customers, but we do have guidelines for matching our competition.

We do honor “Preferred Shopping Card” advertised prices. Must be like items, be advertised and require a competitor’s shopping card, for the discount to apply.

We do not honor advertisements that require a purchase in order to receive the advertised price or free product.

We do not honor “Buy One / Get One Free” advertisements.

We do not honor double or triple coupons or percent off advertisements.

We do not honor other retailers’ “Misprinted” advertised prices.

We do not honor Internet Pricing.

We do not honor competitor advertisements from outside of the store’s or Club’s local trade territory.

My point is that I don’t want your stores telling you “no” when they should not be. Thats all. I just want you to all have a good shopping experience, save some money and not be frustrated! I know that this is not how it is always going to be, but carry the policy with you and get your store to change and do what they are supposed to if you have to!

P.S. You can all start throwing stuff at me now!

Holly :)
Savvy Coupon Clippers

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